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Cookies Policy

Last Updated: January 1, 2026

1. Introduction

This Cookies Policy explains how Fiber Spark ("we," "our," or "us") uses cookies and similar tracking technologies on our website fiber-spark.com. By using our website, you consent to the use of cookies in accordance with this policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to recognize your device and remember information about your visit, such as your preferences and actions.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.

Examples:

  • Cookie consent preferences
  • Session management
  • Security and authentication

3.2 Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. These cookies don't collect information that identifies a visitor directly.

Purpose:

  • Analyzing website traffic and usage patterns
  • Improving website performance
  • Identifying technical issues

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features. They may be set by us or by third-party providers whose services we have added to our pages.

Purpose:

  • Remembering your preferences (language, region)
  • Storing form data
  • Enhancing user experience

3.4 Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. This helps us improve the website's functionality and content.

Information collected may include:

  • Pages visited and time spent on each page
  • Links clicked and navigation paths
  • Browser type and device information
  • Geographic location (country/city level)

4. How Long Do Cookies Last?

4.1 Session Cookies

These are temporary cookies that expire when you close your browser. They allow us to link your actions during a single browsing session.

4.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to our website.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services. We use third parties to provide certain functionality and analyze website usage. These third parties may set their own cookies to provide their services.

We do not control these third-party cookies. Please check the third-party websites for more information about their cookies and how to manage them.

6. How We Use Cookies

We use cookies for the following purposes:

  • Essential Operations: To enable basic website functionality and security features
  • User Experience: To remember your preferences and improve your browsing experience
  • Analytics: To understand how visitors use our website and identify areas for improvement
  • Form Management: To remember information you've entered in forms and track service selections
  • Cookie Consent: To remember your cookie preferences

7. Managing Cookies

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

  • Accept all cookies
  • Reject all cookies
  • Notify you when a cookie is set
  • Delete cookies after you close your browser

Please note that blocking or deleting cookies may impact your experience on our website and prevent certain features from functioning properly.

7.2 Browser-Specific Instructions

For instructions on managing cookies in specific browsers:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Privacy, search, and services > Cookies and site permissions

7.3 Our Cookie Banner

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies

Your choice is stored in local storage and will be remembered for future visits.

8. Local Storage

In addition to cookies, we may use local storage technology to store certain information on your device. This includes:

  • Cookie consent preferences
  • Selected service information for form completion
  • Temporary data for enhanced functionality

You can clear local storage through your browser settings.

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, there is no universal standard for how DNT signals should be interpreted. We do not currently respond to DNT signals, but we respect your cookie preferences as set through our cookie banner.

10. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly, including:

  • Form data persistence
  • Service selection functionality
  • User preference settings
  • Analytics tracking

11. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect information from children through cookies or any other means.

12. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about our use of cookies or this Cookies Policy, please contact us:

Fiber Spark
Email: [email protected]
Address: Level 14, 275 Alfred Street, North Sydney NSW 2060, Australia

14. Additional Information

For more information about online privacy and cookies, you may find the following resources helpful:

  • Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
  • All About Cookies: www.allaboutcookies.org

Fiber Spark

Advanced technology infrastructure for modern Australian enterprises.

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